Support Center

We recommend submitting a ticket below, your request will be managed by our Green Bean Buddy support team.  We will get back to you as soon as an support specialist receives the ticket. Then the request will be managed until your request is finalized and closed.

You will Be Assigned A Green Bean Buddy: As part of our commitment to bringing you a fantastic experience, you will be assigned a Green Bean Buddy to handle your request. By creating a ticket we manage the many requests we receive about our products and company. We look forward to helping you.

Where’s My Order?

Modify My Order

Damaged Order?

Bed Bug Help

Return My Order

Help Placing Order

Other Support

Speak To A Representative:

If you would like to speak to a representative over the phone, feel free to contact us between Mon – Fri (9am to 5pm EST) on our toll free line at 1 (888) 440-3826

Company Contact Information:

Toll Free: 1 (888) 440-3826 (Mon – Fri 9am to 5pm EST)
Fax: 1 (305) 901-1750

Mailing Address:

Optimal Chemical Inc.
1830 Radius Drive, Suite #1311
Hollywood, Fl 33020